terms & conditions
Last updated: January 11, 2026
Welcome to clothery.in (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and any purchase you make from the Site. By accessing, browsing, or using our Site, placing an order, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
1. About Us
This Site is owned and operated by Clothery (“we”, “us”, or “our”).
Clothery is an Indian print-on-demand online eCommerce store offering apparel and accessories such as T-shirts, hoodies, kids wear, mugs, tote bags, mobile cases, caps, and related products. Products are printed and fulfilled on demand through trusted third-party fulfillment partners.
Customer support email: contact@clothery.in
Website: https://clothery.in
2. Definitions
User means any visitor to the Site or any person who places an order through the Site.
Products means apparel, accessories, or other goods offered for sale on the Site.
Order means a request placed by a User to purchase Products via the Site.
3. Eligibility
You must be at least 18 years old (or the legal age in your jurisdiction) to use this Site and place an order. By using the Site, you represent and warrant that you meet this eligibility requirement.
4. Account Registration
To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your login credentials secure. You are solely responsible for all activities that occur under your account.
5. Orders & Acceptance
All orders placed on Clothery.in are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraudulent activity
- Payment verification issues
If an order is cancelled after payment, any amount received will be refunded to the original payment method, subject to applicable policies.
6. Pricing & Payment
- All prices are listed in Indian Rupees (INR).
- Prices may be inclusive of applicable taxes, unless stated otherwise on the product or checkout page.
- We use secure third-party payment gateways to process payments.
- Clothery.in is not responsible for delays or failures caused by payment service providers beyond our control.
7. Shipping & Delivery
- All products are made to order (print-on-demand).
- Shipping timelines displayed on the Site are estimated and begin from the date of dispatch, not the date of order.
- Delivery delays may occur due to courier issues, public holidays, natural events, or incorrect address details provided by the customer.
Risk of loss transfers to the customer once the order is handed over to the shipping partner, subject to applicable law.
8. Returns, Refunds & Cancellations
Our Refund & Return Policy is available on a separate page and forms an integral part of these Terms.
Summary:
- Orders may be cancelled before production begins, subject to approval.
- Since products are custom printed, returns are accepted only for damaged, defective, or incorrect items.
- Refunds, where applicable, are processed to the original payment method within standard processing timelines.
9. Information Disclosure & Consumer Protection Compliance
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, Clothery.in provides clear information regarding:
Business identity
Product details
Pricing and payment terms
Return, refund, and shipping policies
Grievance redressal mechanism
Grievance Officer
Email: contact@clothery.in
We acknowledge complaints within 48 hours and aim to resolve them within 30 days, as required under applicable Indian law.
10. Product Descriptions & Availability
We make reasonable efforts to display accurate product descriptions, images, and specifications. However:
- Minor variations in color or print may occur due to screen and printing limitations
- Product availability is subject to change without prior notice
11. Intellectual Property
All content on Clothery.in, including text, designs, logos, graphics, images, and software, is the intellectual property of Clothery or its licensors. Unauthorized copying, reproduction, or use is strictly prohibited.
12. User-Generated Content
If you submit reviews, images, or other content:
- You grant Clothery.in a non-exclusive, royalty-free, worldwide license to use such content for business and marketing purposes
- You confirm that the content does not infringe third-party rights
13. Prohibited Conduct
Users agree not to:
- Use the Site for unlawful purposes
- Upload harmful, misleading, defamatory, or infringing content
- Attempt unauthorized access to the Site or its systems
- Use automated tools (bots, scrapers) without permission
14. Data Protection & GDPR (EU Visitors)
We collect and process personal data necessary to fulfill orders and provide customer support.
For visitors from the EU / EEA / UK, we adhere to GDPR principles, including transparency, data minimization, and security.
To exercise your data protection rights, contact: contact@clothery.in
15. Security
We implement reasonable technical and organizational measures to protect personal data. However, no online system is completely secure, and absolute security cannot be guaranteed.
16. Third-Party Services
We may use third-party service providers for payments, shipping, analytics, and fulfillment. These providers process data only as required to perform their services and in accordance with applicable data protection laws.
17. disclaimers
To the fullest extent permitted by law, the Site and all products and services are provided “as is” and “as available”, without warranties of any kind.
15. Security
We implement reasonable technical and organizational measures to protect personal data. However, no online system is completely secure, and absolute security cannot be guaranteed.
16. Third-Party Services
We may use third-party service providers for payments, shipping, analytics, and fulfillment. These providers process data only as required to perform their services and in accordance with applicable data protection laws.
17. disclaimers
To the fullest extent permitted by law, the Site and all products and services are provided “as is” and “as available”, without warranties of any kind.
18. Limitation of Liability
To the maximum extent permitted by law, Clothery.in shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you for the relevant order.
19. Indemnification
You agree to indemnify and hold harmless Clothery.in, its owners, and affiliates from any claims arising from your misuse of the Site or violation of these Terms.
20. Termination
We reserve the right to suspend or terminate access to the Site if these Terms are violated or if user conduct is deemed harmful.
21. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
22. Changes to These Terms
We may update these Terms from time to time. Changes will be reflected by updating the “Last updated” date. Continued use of the Site constitutes acceptance of the revised Terms.
23. Contact Us
For questions regarding these Terms or our policies, please contact:
Clothery
📧 Email: contact@clothery.in
🌐 Website: https://clothery.in